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Published on April 28, 2024
Buckeye Battles Cyber Incident, City Services Disrupted, Police Unaffected, IT Department InvestigatesSource: Unsplash/Shahadat Rahman

Residents of Buckeye are facing technological turmoil as the city scrambles to address a network outage caused by unauthorized activity. According to an official statement, the disturbance has primarily affected online bill payments, permits, and parks and recreation registration, but the Police Department's emergency and non-emergency call systems remain unshaken by the digital disruption.

The city's IT department is on high alert as it navigates the cyber quandary, initiating an investigation into the activity that compromised systems and striving to reinstate full-service functionality, some city services may be temporarily on the fritz till they crack this case. Bureaucratic cogs turn in efforts to serve the people, in tandem, Buckeye officials encourage patience and promise to keep the public in the loop as information unfolds.

In the midst of this online debacle, residents who need to settle their utility bills have not been left high and dry. The city reassures its citizens that customer service counters remain open for business, accessible at both Buckeye City Hall and Sundance Plaza. Those looking to make payments in person can find these locations welcoming visitors, eager to facilitate what the online realm currently cannot.

The municipality has committed to vigilance amid these trying times, with a city spokesperson underscoring the depth of their dedication: "We are committed to serving our residents promptly." Urging cooperation as they tackle the cyber incident, residents are reminded that in the face of adversity, brick and mortar still stands as a bastion of bureaucratic process—people can step through the doors of tangible buildings, engage with flesh-and-blood individuals and get the job done.